This is a dynamic and multifaceted role within a thriving pharmaceutical organisation, ideal for an experienced IT professional with a creative flair. The successful candidate will oversee cloud-based systems, optimise digital services, and support the creative needs of the business.
Key responsibilities:
- Manage and optimise the company's cloud-based software suite, including configuring, maintaining, and assessing new tools aligned with business priorities.
- Ensure data security, compliance, and business continuity by implementing and monitoring security protocols such as MFA, identity management, and endpoint protection.
- Lead first or second-line support for staff IT needs, troubleshooting issues across cloud apps, devices, and connectivity.
- Manage vendor relationships, control IT budgets, and oversee licence renewals to ensure value for money.
- Oversee lightweight infrastructure including laptops, phones, and peripherals, establishing standards for device management and secure remote working.
- Maintain backup and recovery procedures, identifying opportunities to automate and improve workflows.
- Support the Creative Team by advising on PowerPoint presentation development, managing templates, and visual themes.
- Act as a trusted advisor on IT security, user experience, and creative support to ensure smooth operations across the organisation.
About you:
- Proven experience managing cloud-based IT environments, particularly Microsoft 365, SharePoint, and Azure, within small to medium organisations.
- Strong understanding of cyber security best practices, data protection (GDPR), and SaaS tools with an ability to communicate technical concepts clearly to non-technical colleagues.
- Expert-level proficiency in PowerPoint, with experience supporting creative presentation development and visual branding.
- Hands-on, pragmatic approach with the ability to wear multiple hats and work independently in a fast-paced environment.
- Excellent organisational skills, proactive mindset, and a service-oriented attitude to support team needs effectively.
- Experience working with external IT providers or MSPs and supporting remote or hybrid teams is desirable.
- Creative skills with Photoshop or Illustrator would be advantageous for supporting presentation design efforts.
What’s on offer:
- Competitive salary complemented by performance-related bonuses.
- Benefits package including comprehensive health, wellbeing, and workplace benefits.
- Hybrid working arrangement with a minimum of 1 day per week on-site.
- Opportunities for professional growth and influence on digital and creative systems supporting organisational success.
- Supportive environment that values initiative, clear communication, and delivering value-driven solutions.