This is a rewarding permanent position for a Front of House Administrator within a supportive educational environment.
The role offers a friendly, professional setting with a dedicated team, providing the opportunity to make a positive impact on school visitors, staff and learners alike.
Key responsibilities:
- Serve as the first point of contact for visitors and staff, greeting and assisting with enquiries face-to-face and via telephone.
- Manage reception duties including check-in procedures, offering refreshments, and responding to internal and external enquiries.
- Maintain and coordinate school and calendars, including room bookings and informing staff of scheduled events.
- Support pupil/learner transitions by liaising with staff and transport providers to ensure safe arrivals and departures.
- Record pupil attendance accurately using the internal system and support break and lunch arrangements, including preparation and tidying of lunch areas.
- Handle incoming and outgoing post, deliveries, and manage email inboxes efficiently.
- Provide administrative support such as photocopying, filing, and assisting staff and management with various tasks.
- Assist with the onboarding and offboarding processes for new starters and leavers, including equipment and access curation.
- Manage petty cash, order stationery and supplies, and maintain accurate records.
- Act as a first aider and fire warden, responding to medical needs and emergency procedures as required.
- Undertake additional tasks during school closures or as directed by the Administration Manager.
About you:
- Experience in a front-facing customer service or reception role, ideally within an educational or similar environment.
- Proficient in using Microsoft Office, particularly Outlook, with excellent organisational skills.
- A warm, courteous, and professional manner, with strong verbal and written communication skills.
- A team player with good problem-solving abilities and attention to detail.
- Demonstrates a positive attitude, flexibility, and the ability to build positive relationships with colleagues and visitors.
What’s on offer:
- An annual salary of £24,785.
- Standard full-time hours from 8:30am to 5:00pm, Monday to Friday.
- 25 days of paid holiday plus bank holidays.
- A supportive working environment within a well-respected educational setting.
- Opportunities for professional development, including First Aid training.