People Lead - London & Productions

A progressive and supportive organisation within the entertainment industry is seeking a dedicated People Lead to oversee employee relations and HR operational tasks across multiple venues and partner with production teams.

This role offers the opportunity to work within a creative and esteemed company that values collaboration, excellence, and respect. It provides a flexible hybrid working arrangement, attractive annual leave, and a competitive salary package, supporting a balanced and rewarding career while contributing to a vibrant entertainment landscape.

Key responsibilities:

  • Provide expert support on employee relations matters, including disciplinary, grievance, absence, and performance issues.
  • Offer guidance to managers on employment law, HR policies, and best practices.
  • Coach and support management teams in handling people-related queries and issues.
  • Ensure consistent application and compliance with HR policies, procedures, and employment law across all venues and production teams.
  • Assist with onboarding, probation reviews, and lifecycle HR processes, maintaining accurate records and documentation.
  • Collaborate with People Admin, Payroll, and other HR functions to ensure smooth data management and process efficiency.
  • Support engagement initiatives and foster an inclusive, positive working environment.
  • Liaise with senior HR colleagues on complex case management and escalate issues appropriately.
  • Utilise HR systems such as iTrent and Staff Savvy to support managers and resolve system-related queries.
  • Participate in audits, compliance activities, and contribute to the development of local People plans.
  • Travel regularly in the UK to support business needs and stakeholder engagement.

About you:

  • Proven experience as an HR Advisor, People Lead, or in a similar HR support role.
  • Strong knowledge of employee relations case management and UK employment law.
  • Experience supporting multi-site or customer-facing environments desirable.
  • Ability to build effective relationships and influence managers confidently.
  • Excellent organisational skills with the ability to prioritise a busy workload.
  • Clear and confident communicator with high attention to detail.
  • Familiarity with HR technologies such as iTrent, Staff Savvy, and payroll systems.
  • CIPD qualification is desirable, but not essential.

What’s on offer:

  • Salary of £38,000 to £45,000 per annum, dependent on experience plus London Weighting.
  • Permanent contract with 33 days holiday inclusive of public bank holidays.
  • Hybrid working pattern with regular venue visits and stakeholder engagement.
  • Supportive environment fostering professional development within the arts and entertainment sector.
  • Opportunity to make a meaningful impact within a creative, renowned organisation dedicated to live entertainment excellence.
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